Privacy Policy

Last updated: November 14, 2026

Ohio Drain Crew Dispatch is a referral service. This page explains what information we collect when you visit the site or call us, why we collect it, and what choices you have. It applies to this website and to calls made to the number shown on it.

What we collect

• Call details. When you call the number on this site, the service that answers the call can see your phone number, the time and length of the call and the area you called from. If a call is recorded, you will be told at the start and can hang up if you do not want to be recorded.
• What you tell us on the call. For example, your location, the type of drain problem and the age of the home, so we can match you with a technician.
• Server logs. Our hosting provider (Cloudflare) records standard technical data such as IP address, browser type, pages requested and referring page, to deliver the site and keep it secure.

The site has no forms, accounts, chat, advertising or analytics tools, so it does not collect information you type into it or track what you do on it.

Third-party content

Fonts are served from this site. Photographs are loaded from Pexels. When your browser fetches a photograph, Pexels receives your IP address and browser details under its own privacy policy. We do not control that data.

Why we collect it

To connect you with a local technician, to keep the site working and secure, and to handle any complaint or privacy request.

Who we share it with

• The independent contractor we connect you with, so they can reach you and understand the job.
• The call-handling and hosting providers that run the phone number and the website.

We do not sell your personal information and do not share it for cross-context behavioral advertising. We may also disclose information if required by law, or to protect the rights and safety of our users, contractors or ourselves.

Cookies

The site does not set cookies of its own and does not use advertising or analytics cookies. If that changes, this page will be updated first.

How long we keep it

We keep call details and logs only as long as needed for the purposes above, generally no more than 24 months, unless a longer period is required by law or to resolve a dispute.

Your choices

You can decline to be recorded by ending the call, or ask us what information we hold about you and request that it be corrected or deleted. Ohio residents and residents of other states with consumer privacy laws may have additional rights under those laws. To protect you, we will verify a request by confirming the phone number used to call us before acting on it, and we will respond within 45 days.

Children

This site is intended for adults and is not directed to children.

Contact us about privacy

Call (833) 602-0047 and ask for the privacy contact. Say that your call is a privacy request and give the phone number your question relates to.

Changes

We may update this page. The date at the top shows when it last changed.